Privacy Policy
10HUB Limited respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to that data.
1. Data controller
The data controller for the personal data collected through this website is 10HUB Limited, Hong Kong SAR. For any data-related enquiry, please contact us at contact@10hub.hk.
2. Data we collect
We only collect personal data that you choose to provide through our contact form, or that is necessary for the operation of the website. This includes:
- Name
- Email address
- Company name (optional)
- The content of any message you send us
- Technical data such as IP address, browser type, and language preferences, collected automatically by our hosting provider for security and performance purposes
3. How we use your data
We use the personal data you provide for the following purposes:
- To respond to your enquiry and to evaluate a potential professional engagement
- To maintain a record of communications with prospective and existing clients
- To comply with applicable legal, tax, and regulatory obligations in Hong Kong
- To protect the website against fraud and abuse
We do not sell, rent, or otherwise share your personal data with third parties for marketing purposes.
4. Legal basis
We process your personal data based on your consent (when you submit the contact form), the performance of a contract or steps taken at your request prior to entering into a contract, and our legitimate interest in operating and securing this website.
5. Third-party processors
We use a limited number of trusted third-party services to operate this website:
- Form processing: The contact form is processed by FormSubmit. Form submissions are transmitted to FormSubmit and forwarded to our company email address.
- Hosting: The website is hosted on a commercial hosting provider whose systems process technical data necessary for the operation of the site.
This website uses native system fonts and does not load third-party web font services. Each provider above operates under its own privacy terms and applicable data-protection frameworks.
6. Data retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically retained for a period of up to three years from last contact, after which they are deleted or anonymised.
7. Your rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Withdraw your consent at any time, where consent is the basis of processing
To exercise any of these rights, please contact us at contact@10hub.hk.
8. Cookies
This website does not use tracking or advertising cookies. Only strictly necessary cookies and similar technologies may be used by our hosting provider for the technical operation of the site.
9. Security
We take reasonable technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. No method of transmission over the internet is, however, 100% secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the “last updated” date shown below.
11. Governing law
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
12. Contact
For any question regarding this Privacy Policy or our handling of your personal data, please email contact@10hub.hk.